DEMO: Bridging the ITSM Divide
Date: Wednesday November 29, 2017
Time: 11 a.m. CT | 5:00 p.m. GMT
Duration: 1 Hour
ITSM is about solving issues quickly and restoring end-users to productivity. In order to meet these objectives, service desk and desktop support teams often rely on a multitude of software solutions that span help desk ticketing, IT asset management, and remote IT administration functionalities. But more often than not, these disparate tools fail to integrate with one another, ultimately serving only isolated purposes and further diminishing the value they’re intended to provide.
Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we dig deeper into this subject and discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line.
Drawing from real-world examples, we’ll demonstrate the value of combining the ticketing and IT asset management capabilities of SolarWinds® Web Help Desk® with the IT administration and support resources of Dameware® Remote Support, to truly impact IT service management.
Space is limited, so reserve your spot today!